![]() Update from Dagan: The removal tool did get rid of Norton 360 and I was able to install Malwarebytes with no problems. I’ve never seen it fail to completely wipe out am installation of supported Norton software. It’s called Norton Removal Tool, and it does exactly that (and it does it quite well).ĭownload the Norton Removal Tool from this page and give it a try. Luckily, the Norton website offers a great free tool just for handling situations like this. Rick’s answer: Dagan, it sounds like the viruses on your PC might have corrupted your Norton 360 installation, making it virtually impossible for the native Windows “Uninstall a program” utility to properly remove it. ![]() How can I completely uninstall ALL the Norton files from my hard drive? The Windows thingy that uninstalls programs gets rid of some of the Norton files but some of them come right back when I reboot the computer. The problem I’m having is I can’t seem to get all the Norton 360 files uninstalled so that I can install Malwarebytes. The status bar on the top of the screen indicates that I am connected. However when I try to open Safari it says I am not connected to the internet. ![]() I followed all their instructions and rebooted the computer. To begin the uninstall, click the Uninstall button at the top of the list. I followed Norton instructions and dumped the icon in the trash then downloaded and executed the uninstall app which used a terminal screen. Select Mozilla Firefox from the list of currently installed programs. In the Control Panel window click the Uninstall a program link under the Programs section. I want to ditch Norton and install a different antivirus app but I know you’re only supposed to run one antivirus app at a time. Click the Windows Start button or press the key. Norton removes a bunch of viruses every time I run it but they just keep coming right back. Question from Dagan: I’ve been using Norton 360 for years, but it recently let a bunch of viruses slip through and get installed on my computer.
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